Lilian WengVP of AI Safety · OpenAIResearcher↗
Engineer · Founder · Executive
SierraCo-founder and CEO
OpenAIBoard Chair
🇺🇸 AmericanBorn 1980
Taylor helped bring maps to the web as a co-creator of Google Maps, then led product and engineering at Facebook and Salesforce.[1] He co-founded Sierra to build AI agents that can resolve customer requests, from processing returns to troubleshooting devices.[2] He chairs the boards of OpenAI Foundation and OpenAI Group.[3]
Salesforce2021-2023
Meta2009-2012Work and education history is primarily focused on AI-relevant roles and may not be comprehensive.
Sierra traces Taylor’s work co-creating Google Maps and his leadership roles at Facebook and Salesforce.
Sierra describes how customers use its agents to handle order returns and troubleshoot devices.
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Reviewed August 8, 2026 · Checked for accuracy and new information.