
Rohan SahaiResearcher
OpenAI
Member of Technical Staff
via OpenAI
Engineer · Executive
Member of Technical Staff at OpenAI
Kaplan leads personalization at OpenAI, developing ways for ChatGPT to adapt usefully to an individual over time. Her work spans memory, proactive assistance and interactive learning, and she contributed to GPT-5 after earlier product and machine-learning work at Instagram and Meta.
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Last editorial review: August 9, 2026